Everyone knows that good communication on project teams is key to results. What they don't realize is how culture and “cultural layering” impacts the way they think this communication should happen. Most also overlook that culture can include not only country and language, but also the region, family, gender, age, and conversational style.
This interactive presentation addresses 4 “Conversational Ballgames” that determine the “game style” people use to speak and listen, as well as the “rules of the game” they unknowingly apply when interacting with others. The presentation illuminates how differing games can impact the expectations and assumptions that result in conflict and a loss of trust. In turn, it can undermine the success of project teams, particularly those with other cross-cultural factors.
Doubletree Lloyd Center, 1000 NE Multnomah, Portland, Oregon
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Chapter Meeting/Keynote Presentation–TBD
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|Event Date||03-19-2019 4:00 pm|
|Event End Date||03-19-2019 8:00 pm|
|Registration Start Date||02-26-2019|
|Cut off date||03-19-2019 10:00 pm|
|Late Fee||$15.00 (From 03-15-2019 00:00)|
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Conversational Ballgames: How You Speak and Listen Unknowingly Impacts Project Teams
Erik Gradine has worked for over 18 years at technology field, holding roles from Software Engineer, Software Architect, Team Lead, and now Program Manager. He currently manages several internationally distributed hardware development teams for Handheld Group, AB. He is a Certified SCRUM Master and Certified SCRUM Product Owner, along with training in Lean and TPS. He graduated from Oregon State University in 2000 with dual degrees in Computer Science and Mathematical Sciences. A proud proponent of Agile software development, Erik relishes in living on the knife's edge between a smoothly working Agile team and complete chaos. As a father of twins, he has learned, if he could survive twin toddlers, he could manage any project.
After living and working for 14 years in Germany, Japan, Turkey, Mexico, and India, as well as in all 4 corners of the United States, Shelly Ridder has a rare ability to see culture from both the outside in and the inside out. She has learned that effective teams have self-awareness and understanding of diverse styles, even when they speak the same language. With 30 years of creating training and cross-cultural programs, she helps individuals and teams reach new insights and appreciation of their own and their teammates’ unique viewpoints and gifts.